We form the connection between

Training & Personal Development

For customer service, team coaches and managers

Connection between training & personal development

For customer service, team coaches and managers

Custom Trainings

Personalised training completely tailored to your team needs, online or face to face. 

Managing Dissatisfied Customers

After this training, you’ll find it much easier to deal with frustrations, complaints and even agressive behavior.

By proactively helping clients without it affecting your energy, you will feel significantly fulfilled and comfortable after a day’s work. 

klantgerichtheid
e-mail communicatie

This customized training will allow you to start writing impactful, empathic and structured emails.

You will profoundly master the do’s & don’ts of email communication. 

Going for a breakthrough? We integrate insights and exercice from connecting communication and psychotherapy. This way, fear and uncertainty get less of a hold on you.

This training will allow you to Increase your psychological well-being as your communication. 

Our Custom Trainings

We design trainings specifically for your organisation. Looking to become more resilient,  strong, or verbally confident? We offer trainings in customer service communication for helpdesks and contact centers. We centralize our trainings around your inner motivations, because at the end of the day, we want YOU to be happy and energized.

Our testimonials

“My team and I found this training very refreshing, efficient and enjoyable! The approach exceeded our expectations, and it has strengthened our team. An important moment, by the way, thanks to Peter’s talent and experience. I can only warmly recommend Pantelco.”

marie

Marie-Dominique Vanderhallen
Supply Chain Manager, JTI

5/5

“Our employees have already received many trainings over the years. We wanted a new approach and we are happy to have found it at Pantelco. A customer service training that combines communication skills while also increasing the resilience of our people. Very fascinating! High satisfaction among our employees, also from the contact centers!”

Gerda Van Bockstal

Gerda Van Bockstal
Learning consultant Proximus Corporate University

5/5

Clients we work with

Axa
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delhaize-logo
Euroclear
knowliah
proximus
VGD logo

A Question?

ASK OUR TRAINERS. WE WILL ANSWER YOU AS SOON AS POSSIBLE!